Shipping Policy

This Shipping Policy explains how CeraVe processes and ships orders placed through amacer.shop.

Shipping Area

We currently ship orders within the United States. Orders are shipped from the United States and are intended for delivery to U.S. addresses only.

Order Processing Time

Orders are usually processed within 1-3 business days after the order is placed and payment is confirmed. Orders placed on weekends or U.S. federal holidays may begin processing on the next business day.

Estimated Delivery Time

Standard U.S. shipping usually takes 3-7 business days after the order has been processed. Delivery times may vary based on the destination, carrier volume, weather, holidays, and other factors outside our control.

Shipping Costs

Free standard shipping is available on all orders shipped within the United States. Expedited shipping options, if available, may be shown at checkout and may require an additional fee.

Tracking

When tracking information is available, it will be sent to the email address used at checkout. Please allow time for the carrier to update tracking after a label is created.

Incorrect or Incomplete Addresses

Please review your shipping address carefully before placing an order. We are not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated address information provided at checkout.

Contact Information

• Email: service@amacer.shop
• Phone: +1 (808) 388-3116
• Address: 59 Maka Hou Loop, Wailuku, Hawaii, 96793, United States
• Customer service hours: Monday-Friday, 9:00 AM-5:00 PM local time, excluding U.S. federal holidays.